Men’s Wearhouse is a joke
I’m ordering a tux for a out of state wedding that I am going to.
Men’s Wearhouse has a program called The Perfect Fit through which they will store your size in an online database from the last wedding you took part in. Great concept, right? I hate having to go get fit every time I need to wear a tux.
I called them yesterday, and from the last wedding, my measurements are in there. Great, so I call the store in Virginia, where the wedding is.
“Sir, you still have to come in, we don’t take credit card payments over the phone. We need a deposit of $20.”
Are you kidding me? Is this 2008? Are you a national retailer?
So, you go through all this effort to create a program to store people’s measurements online so they don’t have to be fitted each time? And then you totally kill the value in it by not taking credit cards. For a $20 deposit no less.
What a joke, a national retailer that doesn’t have a clue of the value they are providing then taking away.
// end rant