Question everything: why do we do it this way?
I had dinner w. Brendan Baker last night and he told me of a strategy he has with new hires.
When a new employee first starts, have them keep notes on what doesn’t make sense to them in your company. Processes, things you do, why you do them.
Don’t have them share it with you right away, stow it away because some things may become evident as they learn the business.
After 6 months, review their initial reactions to your business, perhaps 20% of the feedback will be insightful and worth acting upon.
I thought this was a great hack to be able to take a fresh look at how you run your business. Thanks Brendan.