[youtube https://www.youtube.com/watch?v=63WFjoFiXns?feature=oembed&enablejsapi=1&origin=http://safe
From SXSWi in 2009
From SXSWi in 2009
At Zappos.com, Tony Hsieh has fostered a culture where extraordinary customer service is the norm. Hear him talk about how good deeds can help you leverage the power of your audience to massively extend your brand.
(Source: https://www.youtube.com/)
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